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Privacy Policy

Introduction

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Vernon G. Edwards Ltd. (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

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This Privacy Policy explains how we collect, use, store, and protect your information when you use our website:
https://vgelogisticsmgmt.com/

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This includes services such as:

  • Shipment creation and tracking

  • Courier and freight forwarding services

  • Account registration and management

  • Customer support and communication

 

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Information We Collect

 

In addition to shipment, account, payment, and transaction information, Vernon G. Edwards Ltd. may collect the following personal information as necessary to provide services, comply with legal obligations, verify identity, prevent fraud, and maintain security:

 

  • Full name and contact information

  • Billing and payment information

  • Government-issued identification documents, including copies of driver's licenses, passports, national identification cards, or other forms of identification where required;

  • Customs and regulatory compliance documentation

  • Business and company information

  • Communication records and customer service interactions

  • Device, browser, and website usage information

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Identity Verification

 

To comply with applicable laws, customs regulations, anti-fraud measures, security requirements, and customer verification procedures, Vernon G. Edwards Ltd. may request and retain copies of government-issued identification documents. Such information will be handled securely and used solely for legitimate business, regulatory, and compliance purposes.

 

Analytics, Advertising, and Marketing Technologies

 

Our website and online services may utilize third-party tools and technologies, including but not limited to:

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  • Google Analytics

  • Google Tag Manager

  • Facebook Pixel (Meta Pixel)

  • Email marketing platforms

  • Customer relationship management (CRM) systems

  • Website performance and analytics tools

  • Advertising and remarketing services

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These technologies may collect information regarding website usage, browsing activity, device characteristics, IP addresses, referral sources, and interactions with our content and advertisements.

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Marketing Communications

 

Customers may receive service-related communications, operational notices, newsletters, promotional materials, and marketing communications from Vernon G. Edwards Ltd. where permitted by applicable law.

 

Customers may opt out of marketing communications at any time by following the unsubscribe instructions provided in communications or by contacting Vernon G. Edwards Ltd. directly.

 

How We Use Information

 

Personal information may be used to:

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Process shipments and logistics services;

Verify customer identities;

Facilitate payments and billing;

Comply with legal and regulatory obligations;

Communicate with customers;

Improve website performance and user experience;

Analyze service usage and business operations;

Detect fraud, security threats, and unauthorized activities;

Conduct marketing and business development activities.

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Information Sharing

 

Personal information may be shared with:

 

  • Transportation carriers and logistics partners

  • Customs authorities and government agencies

  • Payment processors and financial institutions

  • Technology service providers

  • Marketing and analytics providers

  • Professional advisors and auditors

  • Law enforcement or regulatory authorities where required by law

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Customer Rights Regarding Personal Information

 

Subject to applicable laws and regulatory requirements, customers may request:

 

  • Access to personal information maintained by Vernon G. Edwards Ltd.

  • Correction of inaccurate or incomplete information

  • Deletion of personal information that is no longer required for legitimate business, legal, contractual, regulatory, or compliance purposes

  • Withdrawal of consent where processing is based on consent

 

Requests may be submitted to social@vgedwards.com and will be reviewed in accordance with applicable privacy laws and business obligations.

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Data Retention

 

Personal information, including identification documents and transaction records, may be retained for as long as necessary to:

 

  • Provide services

  • Fulfill contractual obligations

  • Resolve disputes

  • Prevent fraud

  • Comply with legal, regulatory, customs, tax, accounting, and recordkeeping requirements.

 

Data Security

 

Vernon G. Edwards Ltd. implements commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

 

However, no method of electronic transmission or storage can be guaranteed to be completely secure, and customers acknowledge that information is transmitted at their own risk.

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