Privacy Policy

Vernon G. Edwards Ltd.

Effective Date: March 2026

1. Introduction

Vernon G. Edwards Ltd. (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website:
https://vgelogisticsmgmt.com/

This includes services such as:

Shipment creation and tracking
Courier and freight forwarding services
Account registration and management
Customer support and communication

2. Information We Collect

2.1 Personal Information

We may collect the following:

Full name
Email address
Phone number
Shipping and billing addresses
Government-issued ID (if required for customs)
Account login details
Payment-related details (processed securely via third parties)

2.2 Shipment Information

When using our logistics services, we collect:

Package contents and descriptions
Declared value
Supplier information
Tracking numbers
Warehouse and delivery details
Customs documentation

2.3 Technical Information

IP address
Browser type
Device information
Pages visited and interactions
Cookies and tracking technologies

3. How Your Information Is Used

We use your data to:

Process shipments and deliveries
Provide tracking updates
Manage your account
Communicate with you regarding shipments or inquiries
Fulfill customs and regulatory requirements
Improve our website and services
Prevent fraud and ensure security

4. Data Storage & Systems

Your information may be stored and processed in:

4.1 Website CRM (Wix Studio)

Your personal details, account activity, and interactions are stored in our website CRM system to manage:

Customer accounts
Communication
Service history

4.2 Internal Logistics Platform

Shipment-related data is stored in our logistics software system to manage:

Package tracking
Warehouse operations
Delivery coordination
Customs processing

4.3 Third-Party Partners

We may share necessary data with:

Courier partners (e.g. DHL and other carriers)
Customs authorities
Payment processors
Software providers

5. Data Sharing

We only share your data when necessary to:

Complete your shipment
Comply with legal obligations
Work with logistics and delivery partners
Provide requested services

We do not sell your personal data.

6. Cookies & Tracking

We use cookies to:

Improve website performance
Remember user preferences
Analyze traffic and usage

You can disable cookies via your browser settings.

7. Data Security

We implement appropriate security measures including:

Secure servers and encryption
Access control for internal systems
Monitoring for unauthorized access

However, no system is 100% secure, and users share information at their own risk.

8. Data Retention

We retain your information:

As long as your account is active
As required for shipping, customs, and legal compliance
For internal record-keeping and dispute resolution

9. Your Rights

You have the right to:

Access your personal data
Request corrections
Request deletion (where legally permitted)
Withdraw consent for marketing communications

To make a request, contact us at: info@vgedwards.com

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

11. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

12. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

13. Contact Us

Vernon G. Edwards Ltd.
Corner Long & Thames Street, St. John’s, Antigua
info@vgedwards.com
+1 268 462 2034